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The biggest complaints I get are about other people.  The boss that drives people crazy.  The driver on his cell phone.  The annoying neighbor or co-worker.  And don’t even get me started on teenagers!  Other people can be the source of our greatest joy and our deepest anger. We can’t live with them and we […]

Leaders, I’m going to say some things that might make you uncomfortable, but could have a big impact on your success.  Consider these ideas: Save your people from e-mail. Did you know that e-mail was in charge of your office, not you?  Most people in my sessions are overwhelmed by e-mail and feel they must […]

Maybe you started off on fire – you loved your job or your new position and you tore into it like a bat outta heck.  You worked long hours, tried new things, your energy was unstoppable!  Or maybe it was a new relationship, home, baby, hobby – you name it.  In the beginning, we’re all […]

I think about things I should do all the time.  I think about how I should write a letter to someone’s supervisor to tell them what great service the person gave me.  I think about how I should take the time to post a really good review of that hotel on Trip Advisor. I make […]

Warning – this article contains “triggers” like accountability and self-sufficiency that might upset some readers. The Millennials are coming!  The Millennials are coming! Us poor Gen Xers are about to be overwhelmed by another giant generation.  Just as we finally pry the reluctant-to-retire Boomers’ cold, dead hands from their mouses, the Millennials are clobbering us […]