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To be a better leader, one should learn from the best.  Milton Hershey, Forrest Mars, Henri Nestle and several other chocolate makers built huge empires and they didn’t do it alone.  With dramatically different leadership styles, all built tremendously successful companies.  Attendees will learn what they did that worked, what didn’t, and how to adjust […]

Changes are coming at us at an overwhelming rate – new technology, increased job responsibilities, relationship changes. People are suffering stress and anxiety at higher rates than ever before. This seminar is designed to help attendees effectively handle change. They will learn a five-step process for dealing with change and will examine all the different […]

Is customer service back?   I’ve been getting some amazing customer service lately!  Really – from several retailers, from my cable company, even from the post office!  Okay, not from the post office, but they did lower the price of stamps.  Who saw THAT coming? I thought, “Wow, companies have finally gotten it.  They’ve raised the […]

I find the harder I work the more money I seem to make.  But I have to make sure I’m working on the right things.  It is very, very easy to tell yourself you are the hardest worker in the office and spend loads of time working – on the wrong things.  If you work […]

I recently gave a talk for people starting their own businesses.  The tips I shared for making money might be helpful to you as well: Get your head in the game.   If you do want to make money, the first step is actually being okay with the idea.  What did you think when you read […]