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The Sparks Blog

Sometimes the only interaction your customers have with your company is over the phone. What impression are you giving them? Do you think they feel valued or like an inconvenience? This session covers not only what is said, but how it’s said.   We’ll talk about three key aspects of tone that can impact your […]

Soldier, before you hit SEND, attend this seminar!  There is too much bad, ineffective, and downright annoying communication going on and it’s time to stop the madness, one recruit at a time!  This seminar is a communication boot camp where you’ll learn what the barriers are to communication and how to remove them.  You’ll learn […]

I’ve always thought the new and unique was motivational.  If things never changed, we’d be bored as heck. So when I received a survey from Krispy Kreme, I was thrilled to hear about some of the new flavors they are considering.  They included flavors like cherry and chocolate, strawberry and chocolate, salted caramel and chocolate […]

I am not a New Age weirdo, I swear.  But you can’t be a so-called “motivational speaker” and not be familiar with the Law of Attraction.  In a nutshell, the Law of Attraction says that you will attract what you think about.  If you obsess over being fat, you’ll get fatter.  If you focus on […]