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” To be nobody but yourself in a world which is doing its best night and day to make you everybody else, means to fight the hardest battle which any human being can fight, and never stop fighting.” – E.E. Cummings I believe no truer words were ever spoken. It is so hard to remain […]

Almost everyone is familiar with the idea of committing a Random Act of Kindness – an action you take for someone unasked and for which you expect nothing in return. It’s often done anonymously. It could be something as simple as leaving a piece of candy on someone’s desk or holding the door for a […]

Life is good at teaching us lessons – keeping us on our toes when things get too easy. Like many of you, I called my Mom in May to wish her a happy Mother’s Day. She told me she had a cold that just wouldn’t go away. She had finally been to the doctor about […]

It’s often hard to tell if a speech or training session really had an impact for a company. In these economic times, return on investment is extremely important. So you can imagine how thrilled I was when Sprint (now Embarq) asked me to come back to talk to their people again. The Fayetteville call center […]

Ghandi said “You must be the change you wish to see in the world.” And he was absolutely right. But how many of us really believe him? I find that most people are waiting for someone or something else to be the change they wish to see in the world. Let me give you some […]