FireStar has a wide variety of seminars available. Please click on each subject below to learn more about how we can help you and your company achieve success.

Marketing and Sales

  Motivation

The Yellow Pages are Dead - Marketing & Branding to Make Money

  Overloaded, Overwhelmed, and Over it! How to Regain a Sense of Control and Calm

But I Hate to Cold Call! Secrets of Successful Selling

  Setting Yourself on Fire! Motivation for Women

Networking for Results

Kicking Your Own Buts...

How to Stop Doing What's Not Working

Tricks of the Trade Show

  Health and Fitness Tips for those who Hate Health and Fitness
    Dealing with Change without Going Up in Flames
Communication   Leadership

Presentation Skills that ROCK!

 

Setting Your Followers on Fire!  Leadership and Motivation

Increasing Your Personal Power for Women   How To Be An Effective Board Member
Communication Boot Camp   Survival Skills for Managers, Supervisors and other Leaders
Your Professional Success   Customer Service
Becoming A Superstar Employee   It's All About Customer Service
The Challenges of Women Working with Women   Telephone Customer Service
    Survival Skills for Receptionists, Secretaries, & Administrative Professionals
     
     
     
     


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The Yellow Pages are Dead

Marketing and Branding to Make Money

The average American is bombarded with 3,000 marketing messages every day - how will you get through?   This seminar will focus on getting your message out there and generating sales.  Topics covered will be identifying and targeting the most profitable customers, standing out from your competitors, generating leads, creating referral business, and establishing credibility.  Attendees will learn a system for keeping in touch with prospects and turning them into customers.  Participants are encouraged to bring their marketing materials for feedback.


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Setting Your Followers on Fire!

Leadership and Motivation


This session opens with a discussion of the traits great leaders possess.  Then we move on to the common mistakes that leaders make (micromanaging, failing to define expectations, criticizing rather than coaching and more) and how to avoid them.  Then we get to the juicy stuff - what really motivates people (let go of Maslow's Hierarchy - we've now got something better!).  If you want to get more from your employees, if you want to raise morale (without raising pay), or if you just want to be a better boss, this seminar is for you.


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But I Hate to Cold Call!  or Secrets of Successful Selling


Forget the hard sell - no one likes high pressure. This session begins with an overview of marketing and the important role of direct selling. It addresses issues such as what it takes to be good at sales, how prospects/leads are generated, effectively using the telephone,establishing rapport with prospects, handling objections, and closing the sale. Denise Ryan, MBA, has been both a salesperson and a sales manager, and believes if you can't sell, you can't succeed. This seminar will help you succeed.


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Overloaded, Overwhelmed, and Over It! 

How to Regain a Sense of Control and Calm

Did you know that dealing with e-mail has increased your workload by one to two hours a day?  Do you feel that you'll never get caught up?  Are you overwhelmed by the sheer volume of information coming at you?  Do you find yourself angry, tired and frustrated?  If so, this session is for you.  We'll discuss many of these overwhelming causes of stress and how to deal with them.  You'll get tips on how to protect yourself in a world of ever increasing demands.



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Becoming a Superstar Employee

This session will help you "be all that you can be." You'll learn how to communicate more effectively and the importance of a professional image. You'll discover what behaviors will drive your boss crazy, are considered unprofessional, and will hurt your changes for advancement. You'll also learn what behaviors bosses love and how to skyrocket your career to the next level! This session was developed by request to help people advance within their companies - too many employees were considered umpromotable because of their on-the-job performance.  Don't be one of them!



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Setting Yourself on Fire!  Motivation for Women

This high-energy session is designed especially for women, although the concepts apply to everyone. The role of attitude is explored in detail with lots of tips on how to keep yours positive. The importance of goals is discussed as well as identifying and confronting your fears. Attendess will develop a customized action plan to get them started.  After this session, you'll be able to figure out what's holding you back from having everything you want our of life. And you'll be ready to take on the world!  This will be a great way to meet others as well as explore issues of importance to you. Presenter Denise Ryan is a motivational speaker who has re-energized thousands of women.



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Increasing Your Personal Power for Women

The fine line between being effective and being perceived as a witch is one that women must contend with. This seminar is designed to help you be effective and get what you want. You'll learn 15 power tactics that work for women, 10 things that weaken women both professionally and personally and how to avoid them, and you'll develop your own plan for increasing your power immediately.  Stop waiting to get what you want and start making it happen!


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Burning down the House - Presentation Skills that ROCK!

This seminar will help participants improve their presentation skills. It will cover how to gain credibility with an audience, how to put together what you are going to say, and how best to say it. Everything from the parts of a speech, to posture, gesture, and the image of the presenter will be dicussed. How to overcome the fear of public speaking will also be addressed. We'll even talk about the use (not abuse) of humor.  After this you might even WANT to give a presentation! 



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Dealing with Change without Going Up in Flames

Changes are coming at us at an overwhelming rate - new technology, increased job responsibilities, relationship changes. People are suffering stress and anxiety at higher rates than ever before. This seminar is designed to help attendees effectively deal with change. They will work through a change they are facing in their professional lives and in their personal lives so they will really understand the process and how it applies to different change situations. Change is inevitable - this session will help you keep your sanity!


 

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Health and Fitness Tips for Those Who Hate Health and Fitness

Feeling tired all the time? Know you need to do something about your health, but gave up years ago?  This session will give you doable tips on dieting (studies show it doesn't work), nutrition, fitness and managing your energy levels.  The great news is small changes can have a huge impact and it's never too late to start!  With Americans insanely busy schedules, heath and wellness are falling by the wayside.  This session will give you simple things you can do immediately to give you more energy and a longer life.


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Kicking Your Own Buts

This session is designed to help you finally do all those things you talk about doing, but just can't seem to make happen (getting organized, exercising, getting out of debt, being on time - you name it!) The hardest part is doing it and CONTINUING to do it. You'll learn three different theories of change and can choose the one that works best for you. You'll get dozens of ideas to help you avoid falling back into your old evil ways. Never say, "I would do that, but...." again!


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The Challenges of Women Working with Women

This session is designed for women struggling with the difficulties of working with other women. Many of you have been there and had to endure gossip, cat fights, sabotage and all sorts of frustrating problems. This seminar is designed to help you understand the differences between men and women in the workplace and teach you to work more effectively with your female co-workers and subordinates. You'll learn why there are so many problems when women work together and you'll receive tips on how to solve those problems, including communicating differently, dealing with conflict, and balancing power.


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Takin’ Care of Business – It’s All About Customer Service

Customer service either makes or breaks a business. If you aren’t taking care of your customers, your competitors soon will be. Attend this high-energy session and improve your skills in dealing with customers (and people in general!). You'll learn the five things customers want, how to deal with problem customers and ten things you should NEVER say to a customer!  This session is unlike any other customer service session you've attended because it has an Elvis theme!  Be prepared to have a great time learning how to take better care of your customers.


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Takin’ Care of Business over the Phone – Telephone Customer Service

Sometimes the only interaction your customers have with your company is over the phone. What impression are you giving them? Make sure it’s a good one – attend this session or send your front line people. Not only what is said, but how it is said will be covered. Also addressed will be the correct way to put someone on hold and or transfer them, how to improve listening skills, how to deal with angry customers and how to handle stress.  And make sure you wear your blue suede shoes - Elvis didn't get to be the King of Rock and Roll by treating his customers poorly!


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How to Be an Effective Board Member

Many business people serve on the boards of nonprofits, but don't receive adequate training. They want to serve well, but often don't know exactly what is expected of them. Attendees will learn why nonprofit boards exist, the ten basic responsibilities of nonprofit boards, the difference in the roles of board and staff, and the legal aspects of board service. Tips on fundraising and leadership are also included. Presenter Denise Ryan holds an MBA and has ten years of nonprofit experience.


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Networking for Results

It's not WHAT you know, it's not even WHO you know, it's the RELATIONSHIPS you have. Stop wasting your time playing at networking - this seminar is all about results. Ideas on opportunities for networking and what to do before, during and after will be covered. If your networking efforts aren't generating business for you, get to this session!  Presenter Denise Ryan attributes the success of her company to her networking skills - skills which she is eager to pass on to you!



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Tricks of the Trade Show

This session covers what to do (and not do) while working the booth at a trade show. Topics include body language, sales and networking techniques, booth strategies, and a system for the all-important follow-up. This is a great review and the perfect way to get fired up for your next trade show! Don't waste those booth fees - make the most of this valuable sales and marketing opportunity by attending this session or sending your sales team.

 


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Survival Skills for Managers, Supervisors and other Leaders

Like a visit to Golden Corral, this seminar offers a little bit of everything! Some of the most difficult tasks leaders face will be addressed including how to delegate, how to correct problem performance, how to listen to your employees, and how to hold an effective meeting. This is how real teams are built, by leaders who know how to use these skills. Also covered will be time and stress management so that those in charge can get the most they can from everything they've got.

 


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Survival Skills for Receptionists, Secretaries, & Administrative Professionals

An energizing seminar designed to help all "first contact" and support personnel become less stressed, more productive, and more satisfied with themselves and their professional roles. Attendees will learn how to recognize and build on their own strengths while learning tips to improve skills related to organization, time management, stress management, and professional communication.


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Communication Boot Camp

Soldier, before you hit SEND, attend this seminar!  There is too much bad, ineffective, and downright annoying communication going on and it's time to stop the madness, one recruit at a time!  This seminar is a communication boot camp where you'll learn what the barriers are to communication and how to remove them.  You'll learn how to save time with e-mail, but not so much that you anger others.  We'll talk about incoming communication (listening skills) as well as outgoing.  Recruits will take a test to see what their communication style is and learn about those of others.  You'll even get tips on how to deal with the enemy (difficult people).  The best communicators usually win - join us and be one of them!


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