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Leadership Articles

This is the kind of email every motivational speaker wants to get – one letting you know your words really had an impact, that they generated a good return on investment: Ms. Ryan, I recently attended your presentation during the NC Rural Water Supervisors conference.  The exercises from your presentation helped me to realize a […]

There we were, all dancing away on the ship’s deck and BAM – next thing we know we’re all scrambling for the lifeboats.  As captain of the Titanic, what will you do? Get in your members’ heads. What are they going through right now?  I know this is different for every association, but many of […]

  Hey all you cool cats and kittens!  If you haven’t watched the runaway Netflix hit, The Tiger King – get thee to thine television!   It’s crazy and fascinating and a quarantine smash!  So, what better to learn from then one of the kookiest casts of characters you will ever find?  Spoiler alert – if […]

Diversity is an important issue with many organizations trying to recruit, retain and grow employees with different ethnicities, ages, and genders.  We work hard not to discriminate against people who look different than we do.  But there’s another way we are diverse that has nothing to do with exterior appearances.  We are diverse in our […]

I was seated in a restaurant when a young family came in.  The toddler was immediately given a cell phone which she manipulated with more dexterity than a concert pianist.  Her phone skills definitely exceeded her walking skills.  When a call came in, her Mother plucked the phone from the child’s hands.  In response, the […]