Customer Service Articles

 
 

Why Customer Service is so Bad

We all frequent a lot of businesses; most have so-so customer service at best. (But not if you hear their advertising! Customer service is always outstanding!) We’ve become used to... 

Improve Your Customer Service or Die

Even in a recession, when businesses are closing and people are being laid off, customer service is STILL terrible! How can this be? This should be a top priority all the time, but... 

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