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Communication Articles

I recently had the pleasure of meeting Vail Carter with the Centralina Workforce Development Board. He shared with me the results of a survey of over 330 firms in North Carolina. One of the items asked about current skills needs. Number one was communication and interpersonal skills. (Second was leadership and third was customer service—and […]

Fall is one of my favorite times of year—the temp starts dropping, the air gets crisp, the trees put on a glorious display of color—I love it! I also think it’s a great time to drop what’s not working for you. If trees can let go of every leaf, why can’t we let go of […]

Did you know that in less than 30 seconds people seeing you for the first time are making assumptions about things like your educational level, your trustworthiness, your potential for success, your social standing, and even your sense of humor? Yikes! Guess what the number one reason for rejecting a job applicant is? Personal appearance. […]

I’ve been to two huge trade shows recently so I have them on the brain. And what works on the trade show floor works in life, like it or not. 1.) You will be judged by your appearance. Cheesy, ugly booths did not attract the crowds that colorful well designed booths did. I’m not talking […]

I finally bought a Blackberry. The first few days I had it, I wanted to kill myself. I couldn’t figure out how to send a text—the icons were different. It was weird talking into a flat slab. At least my flip phone seemed like a phone—something that curves around your head. On the fifth day, […]