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Communication Articles

It happens to the best of us.  We find ourselves completely undone by someone else’s behavior.  It could be anything from someone cutting you off in traffic to your spouse cheating on you.  Mild to severe, other people’s actions can turn our world upside down. I recently let myself get all caught up in someone […]

Almost everything we do requires communication with someone else – employees, co-workers, customers, loved ones.  When we send our message out, we are convinced it is clear and that we are obviously right.  Ha, I say! I think in general we are pretty lousy communicators, and here are the top mistakes we make:  1. We […]

I have a confession to make. I am a terrible listener. And you know what? I’ll bet you are, too. Oh, don’t get me wrong, we try hard. We think we’re being understanding, maybe even helpful. But we’re blowing it! A terrific book I read recently is The Lost Art of Listening, by Michael P. […]

Need a job? Want to get promoted? Like to have a date? You’re going to have to communicate! Introverts of the world – arise! Here are some tips to get you started: 1.)Decide you want to communicate. It all starts here. If you don’t truly want to communicate with others, your efforts will be doomed. […]

I recently had the pleasure of meeting Vail Carter with the Centralina Workforce Development Board. He shared with me the results of a survey of over 330 firms in North Carolina. One of the items asked about current skills needs. Number one was communication and interpersonal skills. (Second was leadership and third was customer service—and […]