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Communication Articles

Ever get defensive? I think we all do. Maybe it was that time your Mom said you might be getting a little heavy (GASP!) or when some new person at work suggested a different way of doing something you’ve been doing since before they were born. I believe when we’re getting defensive, we need to […]

Warning – this article contains “triggers” like accountability and self-sufficiency that might upset some readers. The Millennials are coming!  The Millennials are coming! Us poor Gen Xers are about to be overwhelmed by another giant generation.  Just as we finally pry the reluctant-to-retire Boomers’ cold, dead hands from their mouses, the Millennials are clobbering us […]

In my time management workshop, I have a big section on e-mail. When I recommend not checking it constantly, people get e-motional. I’ve never seen so much resistance to anything. (I’m not talking about people whose job is to deal with e-mail. Certain customer service jobs pretty much revolve around responding to e-mail. I get […]

These tips will help with all your relationships – with clients, friends, and loved ones. They sound easy, but…. Don’t bring up things when you can’t control your emotions. Wait for calm. If you aren’t calm you won’t hear anything the other person has to say. And they will be freaked out by your fury/upset. […]

     I’ve been hearing a lot lately about authenticity, being real, genuine.  And I’m all for it – in fact, I consider it one of my strengths.  Actually, I’m just not very good at keeping my thoughts to myself, hiding my emotions, applying make-up, and keeping ink off my clothes.  When you meet me, […]