Denise
has written many articles on varying topics. Here
you can search by topic. Below
the search box, you'll find the latest articles that have been published.
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Leadership Lessons of Chocolate
Milton Hershey and Forrest Mars were different types of leaders who both built successful companies. We can learn much from them: read
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Why People Hate Training
Most employees view training as medicine or worse, as punishment. As an outside trainer, I work with hundreds of groups in a wide variety of industries and most people enter the training room as if they are going to the gas chamber. read
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You're Texting So Loudly I Can't Hear What You're Saying
With all the electronic methods of communication, many people need a refresher course on face-to-face communication. They’ve forgotten (or maybe never knew) the importance of eye contact and body language.
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Kick Recession Depression
People are afraid they might lose their jobs, entrepreneurs are afraid they might lose their businesses, people are afraid they might lose their homes. So what to do?
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How to Love the Job You're With
We spend 60% of our time at work, driving to work, and thinking about work. Life is too short to spend that much of it in pain. read
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Why Conferences and Annual Meetings are NOT Evil
Thanks to the media vilifying a few apparently out-of-control jaunts by corporations who had to be bailed out, many companies are now reconsidering their own meetings and conventions. Meetings are being portrayed as frivolous expenditures when people are read
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Life is a Trade show
I’ve been to two huge trade shows recently so I have them on the brain. And what works on the trade show floor works in life, like it or not. read
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Technology is My Best Friend and My Worst Enemy
I finally bought a Blackberry. The first few days I had it, I wanted to kill myself. read
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Vampire Slaying
FireStar can do more than just deliver training. Recently we worked with a client to help
improve their customer service. read
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You (May) have Less Than Three Years to Live
If you’ve been paying attention to Hollywood and other random sources of information, we’ve only got about three more years to live. read
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The Lost Art of Thinking
Remember the old dark ages when we didn’t have Wii or cell phones or the Internet? When we actually had time when it was quiet? The horror, the horror! read
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Don't Let Your Next Board Retreat be a Waste of Time!
You craft a plan, but everyone expects aliens to fly down from outer space to implement it.
Half the board doesn’t even bother to come, but they feel free to rip apart the work of the attendees.
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Life Balance or Wheel of Death?
I see article after article about life balance. I’ve seen pie charts with segments for each part of your life—a slice for everything from finances to romance. Are you kidding me? A pie chart for the messy, sloppy wonderful thing called life? read
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Customer Service - Vegas Style
I just got back from a week in Vegas. Vegas is one of those places people either love or hate and I’m one who loves it. It’s so over-the-top with great shows, shopping, eating, and luxury hotels. I stayed on the 24th floor of the Bellagio with a vie read
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Wisdom from the Great Masters
Another year ending - the older I get, I swear the faster they go by. According to interpretations of the Mayan calendar, 2012 could be it. We have until December 21st, but that might be the end. Let’s go for it and pretend this is our last year. I’v read
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The Walking Dead
There’s a show on AMC called “The Walking Dead.” I’ve never been a big zombie fan, but I kept reading reviews saying the show was good, so I decided to watch it. It is good and I’m hooked. Yeah, yeah, I know the undead aren’t very motivational, but t read
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